Transparent, performance-driven pricing
Select a dedicated team tier calibrated for your ticket volume. All plans feature native-level English fluency, 24/7 coverage, and complete operational redundancy from our Accra tech hub.
Flexible scaling tiers
Scale your dedicated support team fluidly as seasonal demand shifts. No hidden setup fees or operational overhead.
Growth Support
Scale Partner
Enterprise Tier
Ideal for scaling startups requiring dedicated coverage during peak hours with guaranteed SLA response times.
Perfect for mid-market enterprises needing full operational redundancy and proactive customer success management.
For global organizations requiring bespoke workflow design, dedicated training managers, and custom SLA targets.
Includes 1 - 5 dedicated specialists, 24/7 omnichannel integration, weekly performance reports, and standard SLA compliance protocols.
Includes 5 - 10 dedicated specialists, dedicated team lead, 24/7/365 global coverage, real-time QA monitoring, and custom CRM integrations.
Includes 15+ specialists, custom operational redundancy, dedicated trainer, bi-weekly strategic reviews, and full API integrations.
$4/hr
$6/hr
$2.5/hr
Frequently asked questions
How fast is onboarding?
We typically launch your dedicated team within 14 to 21 days. This includes custom recruitment, intensive brand training, and technical CRM integration.
What channels are supported?
Our specialists operate across all modern omnichannel platforms, including live chat, email, phone, social media, and custom ticketing systems.
How do SLAs work?
Every tier is bound by strict Service Level Agreements governing first-response times, resolution rates, and quality assurance scores.
Can we scale fluidly?
Yes. You can add or scale down specialists with 30 days notice, allowing you to adapt seamlessly to seasonal ticket fluctuations.